Skip to main content

Your Partners in Travel Safety

Protecting what matters most through comprehensive emergency response services

Our Mission

International LifeLine exists for one reason: to ensure that no traveler faces an emergency alone. Whether you're on a family cruise, business trip, or adventure of a lifetime, we're your lifeline when the unexpected happens. WITH YOU. ALWAYS.

What Makes Us Different

Comprehensive Protection

While others specialize in single types of emergencies, we provide complete protection. Medical, maritime, security, and crisis response

Immediate Response Guarantee

One phone call activates our entire response - no forms to complete or out of pocket expenses during an emergency. Our 24/7 emergency response is staffed by professionals who begin coordination within minutes of your call.

No Age Discrimination

Age is just a number when it comes to travel dreams. Unlike competitors who restrict coverage at 75-85 years old, we provide protection for travelers of all ages.

Lloyd's Financial Backing

Our services are underwritten by Lloyd's of London, providing financial stability and global credibility that travelers can trust. When emergency strikes, you need certainty that your coverage is secure.

Our Partners

Guidry Group
Crisis Response Specialists

Our kidnap and extortion resolution services are provided by Guidry Group, international leaders in crisis response and security consultation.

Global Medical Network
 

Partnerships with medical facilities, air ambulance providers, and transportation specialists worldwide ensure rapid response anywhere you travel.

Lloyd's Underwriters
 

Financial backing through Lloyd's syndicate provides the security and stability that travelers need in emergency situations.

Frequently Asked Questions

Have a question not answered here? Contact us and we'll get right back to you.

Is an International Lifeline™ Membership a travel insurance plan?

An International LifeLine™ Membership is not an insurance plan. It is a membership benefits program that offers assured, on-demand support for global emergency medical evacuation, political evacuation, and resolution of kidnap and extortion situations.

We differ from travel insurance in the types of situations we cover and how we handle them. 

A simple phone notification to our 24/7 emergency response center gets you immediate and continuous protection, without the hassle of completing forms or incurring out-of-pocket expenses that require you to file a claim and wait for reimbursement. 

International LifeLine™ handles EVERYTHING.

Do I need to live in the United States to purchase an International Lifeline™ Membership?

No. If you are purchasing an International LifeLine™ Essentials Membership, you can purchase it worldwide. Though, the International LifeLine™ Optimum Membership cannot be purchased from the following countries and territories:

Afghanistan, Algeria, Belarus, Benin, Burkina Faso, Cameroon, Central African Republic, Chad, China, Colombia, Democratic Republic of Congo, Timor-Leste, Egypt, Ethiopia, Georgia, Haiti, Honduras, Iran, Iraq, Kenya, Lebanon, Libya, Mali, Mauritania, Mexico, Mozambique, Niger, Nigeria, North Sudan, Pakistan, Palestinian Territory, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen and any United States of America / United Kingdom / European Union Sanctioned Countries.

How do I get help if I need emergency assistance during my trip?

You simply contact our 24/7 emergency response center in the event you need emergency assistance:

+1-855-642-1615 or +44 20 3397 2317

How much does an International LifeLine™ Membership plan cost?

Experience the peace of mind with an International LifeLine™ Essentials Membership for less than a dollar a day when purchased annually for an individual. The Essentials Membership starts at $329 per year.

For unparalleled protection, our Optimum Membership comes at a slightly higher rate. This membership starts at $488 per year.

Crafted to be both budget-friendly and all-encompassing, our memberships provide on-demand assistance that’s accessible whenever you need it. Whether it’s emergency medical evacuation, political extraction, or resolving a kidnap and extortion situation, we have you covered.

What’s more, International LifeLine™ members won’t encounter any extra fees, premiums, or deductibles to access these invaluable benefits. It’s an unmatched offer that ensures your peace of mind without breaking the bank!

Are there age limits for International LifeLine™ Memberships?

No, there is not an age limit. Anyone can sign up for a membership. 

Can I purchase an International LifeLine™ Membership for my spouse/partner and/or children?

Absolutely! In addition to Individual membership plans, we also offer Couples and Family plans for Trip MembershipsEssentials Memberships, and Optimum Memberships.

How do I add/update my profile information after purchasing a membership?

Shortly after you’ve completed your purchase, you should receive a welcome email at the email address you provided at checkout.

You can then log into your Account Dashboard and manage your account by logging in at www.internationallifeline.com/login using the username and password you selected when you signed up.

Can I get my money back if I cancel my trip?

You can cancel your membership within 6 days after the end of the month in which the membership was purchased.

For example, if you purchased your membership on August 1st, you have until September 6th to cancel your membership.

When do my membership benefits begin?

The choice is yours!

When you register for your International Lifeline™ Membership, you can decide whether you want it to start immediately or select a future date.

This flexibility is great whether you’re planning well ahead or making last-minute arrangements. We’ve got you covered!

Additionally, you can choose between automatic renewal or manual renewal each year. It is that easy!

Am I getting the best deal?

Absolutely!

If you are seeking the ultimate combination of affordability, price, value, and immediate assistance, your search ends here – with an International LifeLine™ Membership. We are setting new standards in safeguarding your global adventures.

With a keen focus on ensuring your peace of mind, an International Lifeline™ Membership offers unparalleled benefits, surpassing all expectations in the realm of price-to-value ratios.

Elevate your travel experience with the pinnacle of our on-demand global assistance, readily available through our highly skilled incident management team and swift emergency response teams.

Our memberships stand as a testament to affordability without compromising quality of service, delivering unrivaled assistance for emergency medical evacuation, enforced political evacuation or resolution of a kidnap and extortion incident.

Your journey to optimal protection begins here. 

Why are we based in Guernsey?

The Crown Dependency of Guernsey is a self-governing territory within the British Isles. It is a world renowned international financial center that is very well regulated and is on the OECD white list.

Our company is regulated by the Guernsey Financial Services Commission. We are based here for the benefit of our international investors and, in addition, some of us live here. It is a wonderful place to live and we invite you to visit our offices here!