Frequently Asked Questions
Below are some frequently asked questions regarding the International LifeLine™ Membership. These are some of the most common questions we are asked. If you have a specific question, that you don’t see an answer to, please do not hesitate to contact us.
International LifeLine™ is a critical events management company that combines proprietary technology with innovative indemnity solutions and proven experience to provide global, on-demand incident management and emergency response services. The company specializes in escalation services, medical and security evacuation services, and crisis response services.
As a global company with offices in Nashville, Chicago, Detroit, Houston, New York, London, Perth, International LifeLine™ is well positioned to deliver an integrated suite of technology and emergency response services for emergency medical evacuation, political evacuation, and kidnap & extortion resolutions.
International LifeLine™ is the result of the fusion of two leading global security companies: The Guidry Group and Orbis Travel Safety. These two entities established themselves as prominent players in the global security, kidnap and ransom, and medical evacuation domains.
The Guidry Group, founded by Michael Guidry in 1985, has more than thirty years of experience providing peace of mind to families, corporations, and government groups. Throughout his career, Mr. Guidry and The Guidry Group have personally handled 71 kidnappings and 52 extortions in over 100 countries worldwide. In every instance, with the aid of specialized teams, The Guidry Group has achieved a remarkable success rate in safely returning every single victim home.
Established by Peter Chlubek in 2005, Orbis Travel Safety Limited, previously known as GEOS Travel Safety Limited, has diligently protected the lives of its members while expertly coordinating responses to over 83,000 incidents across 198 countries.
As the synthesis of these two organizations, International LifeLine™ stands ready to continue its legacy of providing top-tier security services and assistance to travelers, businesses, and governmental entities across the globe.
An International LifeLine™ Membership is not an insurance plan. It is a membership benefits program that offers assured, on-demand support for global emergency medical evacuation, political evacuation, and resolution of kidnap and extortion situations.
We differ from travel insurance in the types of situations we cover and how we handle them.
A simple phone notification to our 24/7 emergency response center gets you immediate and continuous protection, without the hassle of completing forms or incurring out-of-pocket expenses that require you to file a claim and wait for reimbursement.
International LifeLine™ handles EVERYTHING.
No. If you are purchasing an International LifeLine™ Essentials Membership, you can purchase it worldwide. Though, the International LifeLine™ Optimum Membership cannot be purchased from the following countries and territories:
Afghanistan, Algeria, Belarus, Benin, Burkina Faso, Cameroon, Central African Republic, Chad, China, Colombia, Democratic Republic of Congo, Timor-Leste, Egypt, Ethiopia, Georgia, Haiti, Honduras, Iran, Iraq, Kenya, Lebanon, Libya, Mali, Mauritania, Mexico, Mozambique, Niger, Nigeria, North Sudan, Pakistan, Palestinian Territory, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen and any United States of America / United Kingdom / European Union Sanctioned Countries.
You simply contact our 24/7 emergency response center in the event you need emergency assistance:
+1-855-642-1615 or +44 20 3397 2317
Experience the peace of mind with an International LifeLine™ Essentials Membership for less than a dollar a day when purchased annually for an individual. The Essentials Membership starts at $329 per year.
For unparalleled protection, our Optimum Membership comes at a slightly higher rate. This membership starts at $488 per year.
Crafted to be both budget-friendly and all-encompassing, our memberships provide on-demand assistance that’s accessible whenever you need it. Whether it’s emergency medical evacuation, political extraction, or resolving a kidnap and extortion situation, we have you covered.
What’s more, International LifeLine™ members won’t encounter any extra fees, premiums, or deductibles to access these invaluable benefits. It’s an unmatched offer that ensures your peace of mind without breaking the bank!
No, there is not an age limit. Anyone can sign up for a membership.
International LifeLine™ was created as a result of all of our years of dealing with emergency responses where people had not prepared for the unthinkable. This results in unfortunate deaths and very expensive costs with no guarantee of results.
Absolutely! In addition to Individual membership plans, we also offer Couples and Family plans for the Trip Memberships, Essentials Memberships, and Optimum Memberships.
Shortly after you’ve completed your purchase, you should receive a welcome email at the email address you provided at checkout. You can view and/or make changes to your membership profile by signing into my.internationallifeline.com using the email address you initially signed up with.
You can cancel your membership within 6 days after the end of the month in which the membership was purchased.
For example, if you purchased your membership on August 1st, you have until September 6th to cancel your membership.
The choice is yours!
When you register for your International Lifeline™ Membership, you can decide whether you want it to start immediately or select a future date.
This flexibility is great whether you’re planning well ahead or making last-minute arrangements. We’ve got you covered!
Additionally, you can choose between automatic renewal or manual renewal each year. It is that easy!
Absolutely!
If you are seeking the ultimate combination of affordability, price, value, and immediate assistance, your search ends here – with an International LifeLine™ Membership. We are setting new standards in safeguarding your global adventures.
With a keen focus on ensuring your peace of mind, an International Lifeline™ Membership offers unparalleled benefits, surpassing all expectations in the realm of price-to-value ratios.
Elevate your travel experience with the pinnacle of our on-demand global assistance, readily available through our highly skilled incident management team and swift emergency response teams.
Our memberships stand as a testament to affordability without compromising quality of service, delivering unrivaled assistance for emergency medical evacuation, enforced political evacuation or resolution of a kidnap and extortion incident.
Your journey to optimal protection begins here. To purchase your membership, please click here.
Essentials Annual Membership
- Worldwide Medical Evacuation & Repatriation
Starting at: $329.00/ year
Select a Plan
Optimum Annual Membership
- Worldwide Medical Evacuation & Repatriation
- Kidnap & Extortion
- Emergency Political/Civil Unrest Evacuation
Starting at: $488.00/ year
Select a Plan
Don't need an Annual Plan?
Trip Membership
- Worldwide Medical Evacuation & Repatriation
Starting at: $8.00/day
Select a Plan
A Partner is:
A Couple is a subscribing member and their Partner. A subscribing member refers to the person who is the primary enrollee in the couple’s membership. A Partner is: (1) a Member’s legally married spouse or partner, who permanently lives with the Member; or (2) a person who is permanently living with the Member and has been for at least 6 months and the relationship is in the nature of a marriage even though it has not been legally formalized.
A Couple is a subscribing member and their Partner. A subscribing member refers to the person who is the primary enrollee in the couple’s membership.
A Partner is:
(1) a Member’s legally married spouse or partner, who permanently lives with the Member; or
(2) a person who is permanently living with the Member and has been for at least 6 months and the relationship is in the nature of a marriage even though it has not been legally formalized.
A Family is:
“Family Membership” means and comprises each of the following:
(a) the subscribing individual; and
(b) the subscribing individual’s Partner (if they have a Partner); and
(c) the Children of (a) and (b) above.
A Child is:
“Child/ Children” means any Member’s (whether the subscribing individual to the Member’s membership or the subscribing individual’s Partner) natural, legally adopted, foster or step child/children provided that such child is unmarried and under age 19 and permanently living with the Member; or up to age 23 if in full-time education.
Easily Manage Your Membership
Simply login to your account from your smart phone or computer! It's that simple!
24x7 Assistance
Call Our 24-Hour US Based Emergency Response Center at: (855) 642-1615 or +44 20 3397 2317
Secure Access
Providing the highest security from anywhere around the globe. State of the art encrypted technology.
Stay In The Know!
Get all the latest news and events from International LifeLine™ including safety travel alerts and more.